Privacy policy
Last Updated: [1 june 2026]
Welcome to Iyana. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how Iyana collects, uses, stores, and protects your information when you visit our website iyana.co.in or purchase products from us.
1. Information We Collect
When you use our website, we may collect the following information:
Personal Information
- Full Name
- Email Address
- Mobile Number
- Shipping Address
- Billing Address
- Payment Information
- Order History
Technical Information
- IP Address
- Browser Type
- Device Information
- Cookies and Analytics Data
- Website Usage Patterns
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and updates
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send promotional communications (with your consent)
3. Payment Security
All payments are processed through secure third-party payment gateways. Iyana does not store your complete credit/debit card details on its servers.
4. Sharing of Information
We do not sell, rent, or trade customer information.
We may share information with:
- Shipping and logistics partners
- Payment gateway providers
- Marketing service providers
- Government authorities when legally required
5. Data Security
We implement industry-standard security measures to protect customer information against unauthorized access, alteration, disclosure, or destruction.
6. Customer Rights
Customers may request:
- Access to personal data
- Correction of inaccurate information
- Deletion of data where legally permissible
- Withdrawal of marketing consent
7. Policy Updates
We reserve the right to update this Privacy Policy at any time. Changes become effective upon publication on the website.
8. Contact Us
For privacy-related inquiries:
Iyana
Hyderabad, India
Email: info@iyana.co.in
Website: iyana.co.in